Privacy Policy

Your Privacy at the Wedgewood Hotel & Spa

We, at the Wedgewood Hotel & Spa, are committed to respecting our Guests’ and web site users’ privacy. We want you to know what information we obtain about you through our channels, including our website, and what we then do with that information. By submitting personal information to us, you consent to our collection and use of such information as described in this privacy policy.

Information is collected from you to enhance the usability of our website, making it easier for you to navigate through our services. By understanding our customers’ preferences and needs, we can tailor our services and special offerings to provide superior levels of convenience. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address and information about what you like and do not like. On other occasions when we offer items for purchase online, we may request your credit card number, a credit card authorization form and identification that will allow us to debit your credit card, and mailing address to insure proper delivery.

What information do we collect?

In order to provide users and consumers with a range of services, we may need to collect personal information from you. Depending on which service you are accessing, you could be asked to provide information such as name, telephone number, postal address, email address, information about what you like and do not like, and credit card details.

How information is used

The information you provide to us is primarily used to enable you to make your reservation and for administration in relation to your stay with us. We may also use your details for future marketing activities and to understand your preferences and history for our research purposes. We may also use your information to improve the design of our website, to protect our rights or perform our obligations.

We may also from time to time use the details that you provide to relay information (by mail, fax, email, telephone, etc.) to you about the Wedgewood Hotel & Spa, and services that we think will be of interest to you. You will receive such information only if you have not indicated that you object to receiving such information.

Accepting and declining offers

When asking you for your details, we will give you the opportunity to opt out of the use of your data. If at any time you decide that you no longer wish to receive email offers or other information from us or any of our other group companies, please email our sales department at sales@wedgewoodhotel.com to unsubscribe.

Where does the information go?

We will endeavor to protect your personal information held at the Wedgewood Hotel & Spa. If you do not want to receive e-mail offers from the Wedgewood Hotel & Spa, you will be able to unsubscribe on the emails we send you.

Information distribution

Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we may provide this information only upon receipt of appropriate documentation.

What kind of security procedures are in place to protect the loss, misuse, or alteration of information under the company’s control?

We take all reasonable precautions to protect your personal details. In addition, we have strict security procedures in place to protect our customer information and details, and we only allow access to it under strict guidelines as to what use may be made of such details.

Your acceptance of these terms

By visiting our website, you agree to our Privacy Policy. We may also change the Privacy Policy from time to time and post the revised policy on this page of our website. If we post changes and you continue to use the web site, you will be deemed to have agreed to the changes.